hello_teresa514
May 31, 2026
"I do like a few of their coats..."
I do like a few of their coats, but for my taste the selection felt limited. I’m a bit particular about fit and colour, and it seemed like the sizes and shades I’d actually consider were already gone. I was hoping to have more to choose from, but I ended up leaving without buying anything.
hello_christine350
May 07, 2026
"Pretty uncomfortable tbh"
I wanted to like these, but they’re just not comfy at all. After wearing them for a bit I was already annoyed and couldn’t wait to take them off. Def not something I’d wear for long...
"Checkout was a nightmare"
I tried ordering from tog24.com it was such a hassle. The site kept freezing right at checkout, then it looked like my payment had gone through but I never got a confirmation email, so I was just left wondering... Had to check my bank and then get in touch with support, which is the last thing you want when you’re just trying to buy something. Really frustrating experience, and I don’t think I’ll be ordering again.
"I bought this jacket from tog24.com mainly..."
I bought this jacket from tog24.com mainly for walking the dog, and it’s been a letdown. The first time I wore it in proper rain, my hoodie underneath was already damp after about 20 minutes. It also felt like water was getting in around the seams, which is really frustrating. I expected better for the price, and now I’ve got the hassle of figuring out whether to return it or just put up with it. It looks fine, but the weather protection just isn’t good enough. I wouldn’t buy it again.
"Pretty slow customer service replies"
It felt like it took a few days or so before I heard anything back from customer service. Not the worst experience ever, but definitely slower than I was expecting.
LindseyLach
April 27, 2026
"Packaging was really disappointing"
I was disappointed when my coat arrived. It came in this thin bag that was ripped open, with barely any protection at all. The box inside was crushed and even a bit damp. Maybe I just expected better from TOG24, but for me the packaging really let the whole experience down.
pauline-Haviland
April 23, 2026
"Showed in stock, then my order got cancelled"
I placed the order because the site said it was in stock, but a little later it got cancelled because apparently it wasn’t available after all. When I contacted support, it felt like they were implying I should’ve known or that it was somehow my fault, which made the whole thing more frustrating. Disappointing experience...
JohnRamirez_76
April 22, 2026
"Not really my vibe"
I was hoping to find some cute outdoor pieces, but most of the styles felt kind of dated and boxy. The colors were dull too, which didn’t help. I really wanted to like them, actually, for a second I thought maybe they’d grow on me, but nope, just not my style at all
"I just don't trust them anymore"
I used to feel okay with them. Not anymore. Something changed. Now I just don't trust them...
orlandothomas8506
March 21, 2026
"My parcel showed up really late, and..."
My parcel showed up really late, and the tracking wasn’t helpful at all. I kept checking for updates but it barely told me anything, so it was frustrating Waiting around
Constance_baxter98
March 20, 2026
"Delivery fee felt a little steep"
My order was totally fine and I was happy with what I got, but the delivery charge felt a bit high for such a small purchase. I’d order again, actually I probably would, but only if the postage was a little cheaper
"I ordered my usual size, but..."
I ordered my usual size, but the jacket fit like it was at least two sizes smaller. Definitely not what I expected haha
"Just not warm enough :/"
I was hoping this would keep me a lot warmer, but I still felt cold wearing it :( It’s okay, just didn’t really do the job for me
KariGarvey
February 26, 2026
"Didn't hold up for very long"
I liked the jacket at first, but after just a few wears, the stitching started coming loose, which was disappointing.
marjorie_Cuppernell79
February 19, 2026
"I placed my order thinking it would show..."
I placed my order thinking it would show up in a reasonable amount of time, but apparently it got handed off to the Slowpoke Delivery Department. It took way longer than expected, and the tracking barely updated, so I was just sitting there wondering if my package had joined the Witness Protection Program. I needed the stuff sooner, but by the time it finally arrived, it was basically useless. Not exactly a great first order, honestly.
eva_Keyes93
February 19, 2026
"Disappointing quality, especially for the price"
I bought a jacket from TOG24 i’m disappointed. After only wearing it twice, the zip started sticking, and now I’ve noticed the stitching is already coming loose too. I’ve been feeling mentally drained lately, so dealing with a poor-quality jacket on top of everything else is just frustrating. I expected much better for the price and don’t think I’ll be ordering again.
Betsy-cummings
February 17, 2026
"Refund delay felt avoidable"
I returned my order and ended up waiting way longer than expected for the refund. Customer service did get back to me, so it wasn’t a total mess, but the whole process still felt slow. it seemed like an avoidable delay, and I expected to have my money back much sooner
FloydRiedl_94
February 16, 2026
"Wish I’d looked into the sustainability details first"
I do like a few of the jackets, but I wish I’d checked the sustainability info more carefully before getting too interested. It’s hard to find clear details about where things are made or what they’re actually doing around materials and waste. They mention a few recycled pieces here and there, but it still doesn’t feel very transparent. For an outdoor brand, I expected a lot more clarity, so I’m left feeling a bit disappointed
robertosmith9612
February 13, 2026
"Promo code wouldn’t work and the checkout kept changing"
I tried using a discount code on tog24.com, but no matter how I entered it, it kept coming up as not valid. The annoying bit was that the code was still showing on the site, so I spent far too long double-checking the spelling, the spacing, and whether I’d missed some tiny terms and conditions. Then the checkout total changed twice while I was going through it, which just made the whole thing feel a bit off. In the end I gave up and ordered somewhere else. not worth the hassle for a so-called discount.
"A little thinner than I was hoping for"
The fabric feels okay overall, but it’s definitely thinner than I expected. I’m a bit cautious about how well it’ll hold up with regular use, so I’m not totally sure I’d rely on it for anything that needs to be super durable.